Lister Medical Centre
Lister Medical Centre consists of eleven doctors in partnership, three practice nurses, two health care
assistants plus office, I.T. and reception staff, providing medical care to over 18,000 people in the south of
Harlow, Essex.
This web site is for their benefit. It aims to provide current practice news and advice. It is also
interactive, so we always appreciate your constructive comments and try to act on
them where possible.
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Help us to help you
Lister House, Staple Tye
Harlow, Essex
CM18 7LU
Tel. 0844 576 9010
Fax. 0844 576 9011
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Personal Medical Services
Lister Medical Centre became a fourth wave PMS practice in October 2002. As such we offer routine access to a
member of the medical team and same day nurse practitioner appointment if possible. We do this by opening up
appointments daily with free slots available on the same day. There are also Health Care Assistants who deal
with specific procedures and clinical tasks. Click here to see what
this might mean to you.
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Notice Board
The surgery will be CLOSED for the May Bank Holidays on Monday 6th May and Monday 27th May.
Please remember to order and collect your repeat prescriptions in plenty of time
as your normal pharmacy may also be closed during the holiday periods. Your repeat prescription request must be at the
surgery before midday on the Wednesday prior to the Bank Holiday for collection after 5:30pm on the Friday before the
Bank Holiday.
In the event of a medical emergency during these times of closure please telephone 0845 070 1611.
Lister Medical Centre is usually open Monday to Friday 8:00am to 6:30pm (closed Mondays
1:00pm to 2:00pm)
Cancelling an Appointment
If you need to cancel an appointment you can now text your appointment details (i.e. your name, name of
clinician, date and time of appointment) to 07989 880 460 and your appointment will be cancelled for you.
Please note: this number is for SMS text message cancellation of appointments ONLY. No confirmation will be sent.
Please try to give at least 2 hours notice so that we can rebook the appointment.
Patient Survey 2012-13
The results of our 2012-13 patient survey are available to download as an Adobe pdf
file. The full report from Electoral Reform Services Research is available to download.
Our 2012-13 Patient Participation Report is also available to download as an Adobe pdf file.
Patient Reference Group
Would YOU like to have a say about the services provided at Lister Medical Centre?
WE would like to hear YOUR views.
Simply go to our Patient Reference Group page for more details.
 Summary Care Records
The NHS in England is introducing the Summary Care Record, which will be used in emergency care.
To ensure those caring for you have enough information to treat you safely, the record will contain information about
any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had.
For more information about your Summary Care Record please click here.
Bogus NHS Callers
Please be aware of bogus callers falsely claiming to work for the NHS who are phoning patients and questioning them
on their medical conditions. These bogus callers are then trying to promote medicinal products for various
conditions and claiming they can only be purchased through them. Staff employed by NHS West Essex are NOT
calling patients trying to sell any products.
Essex is it time to ‘Rethink Your Drink’?
People in Essex are being urged to ‘Rethink Your Drink’. For many people, drinking alcohol is part of life,
however regular ‘social drinking’ could be putting their health at risk. The Essex Drug and Alcohol Partnership
(EDAP) have launched the ‘Rethink Your Drink’ campaign which is encouraging people across the County to take stock
of how much they are drinking by completing an scratch card to find out their alcohol rating. An interactive online
version is available so if you like a drink click
here to play our 'Rethink Your Drink' game to find out your alcohol rating.
Measles
Measles is a highly infectious and dangerous illness which is most common in children aged between one and four
years of age who have not been fully immunised. The first dose is normally given before a child is 14 months
and the second dose before they go to school.
There has been a recent rise in cases of Measles and the Department of Health has recommended that all children be
immunised (up to the age of 18 years, or older if going to higher education). We urge you to take this
opportunity to get your children vaccinated. Please telephone the Practice to arrange a suitable appointment with a
nurse.
We are very aware that with the media coverage over the past few years about MMR, many parents in West Essex do not
know what to believe about the vaccine. Further information is available at www.nhs.uk/conditions/mmr/Pages/Introduction.aspx.
Should you require any further information, please do not hesitate to discuss it with your Health Visitor or
Practice Nurse.
Self Check-In Screens
There are two computers installed in our waiting room which enable patients to book themselves in without having to
queue at the desk. Just use the touch sensitive screens to enter the requested information so that the system can
book you in. If you have any difficulties then please go to the desk for assistance.
One screen is located just inside the main door alongside the large noticeboard; the other is to the left of the
reception desk.
Please use the hand-gel BEFORE touching the screens.
Internet Problems ?
Some of you are getting error reports when attempting to access pages within this web-site. Before reporting these
errors can you please ensure that you have "refreshed" your PC's internal cache with the latest version of
each page. Internet Explorer is the only browser with which the site has been tested.
Choose and Book
Click here
to book your appointment. You will require your 12-digit Unique Booking Reference Number (UBRN) and your password.
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