Making Appointments

Appointments can be made by dialling 0844 576 9010 and selecting option 2 (if you don't have a tone-dial phone just wait, your call will be answered). The appointments desk is open from 8:00am (7:00am on Monday) although we prefer non-urgent calls from 8:30am; it stays open until 6:30pm (8:00pm on Monday, 11:00am on Saturday). The appointments desk is constantly manned by at least one receptionist. Obviously, at certain times of the day, especially first thing in the morning, the lines are extremely busy. The telephone calls are automatically stacked up and answered in rotation. Please be patient when ringing in to the surgery, especially if your call is not answered immediately. If the telephone has the ringing tone, you can be sure that you are connected and will be answered in turn.

To cancel an appointment on-line please click here.

Depending on whether you wish to see a doctor, the nurse practitioner, the practice nurse or another member of the primary health team, your call, when answered, will be at the appropriate extension where your appointment will be made. If your telephone call is not urgent, please try to call at a less busy period later in the day to relieve the pressure on the telephone receptionists. At this surgery we prefer patients to see their own doctor for continuity of care although this is not always possible, especially on Saturdays.

Urgent appointments will have to see whichever doctor is working as "duty" on that day.

N.B. Blood test or X-ray results are NOT given out over the telephone, nor are repeat prescription requests taken that way. To order a repeat prescription click here.

Surgery Opening Hours

Lister Medical Centre is open as follows:

Monday 7:00am to 8:00pm
Tuesday to Friday 8:00am to 6:30pm
Saturday 8:00am to 11:00am

Appointment Times

Appointments are usually scheduled for the following times but are subject to change without notice:

Monday 7:10am to 12:10pm and 2:00pm to 7:30pm
Tuesday to Friday 8:00am to 11:50am and 1:30pm to 6:20pm
Saturday 8:10am to 10:20am

Outside of our core hours (which are 8:00am to 6:30pm weekdays) patients with urgent medical problems should click here for out-of-hours treatment options.

Doctors' Surgery Days

Depending on circumstances (such as holidays, training and sickness) the doctors at Lister Medical Centre usually work the following days:

	Opening Times	Morning	Afternoon and Early Evening
Monday except Bank Holidays	7:00am to 8:00pm	Dr's Roberts, Ogbonnaya, Kreiss, Portelly, Fernandes, Tully, Sattar, Gralton, Selvarajah, Poduval	Dr's Rajani, Mistry, Ogbonnaya, Kreiss, Portelly, Fernandes, Tully, Minocha, Gralton, Selvarajah, Poduval
Tuesday	8:00am to 6:30pm	Dr's Rajani, Roberts, Mistry, Ogbonnaya, Kreiss, Portelly, Minocha	Dr's Rajani, Mistry, Ogbonnaya, Kreiss, Portelly, Minocha
Wednesday	8:00am to 6:30pm	Dr's Rajani, Ogbonnaya, Portelly, Fernandes, Tully, Minocha, Sattar, Gralton, Selvarajah, Poduval	Dr's Rajani, Ogbonnaya, Portelly, Fernandes, Tully, Sattar, Gralton, Selvarajah, Poduval
Thursday	8:00am to 6:30pm	Dr's Rajani, Roberts, Mistry, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Poduval	Dr's Roberts, Mistry, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Poduval
Friday except Bank Holidays	8:00am to 6:30pm	Dr's Roberts, Mistry, Ogbonnaya, Kreiss, Portelly, Fernandes, Tully, Minocha, Gralton, Selvarajah, Poduval	Dr's Roberts, Ogbonnaya, Kreiss, Portelly, Fernandes, Tully, Minocha, Sattar, Gralton, Selvarajah, Poduval
Saturday	8:00am to 11:00am	Two doctors will be available (selected by rota) for pre-booked appointments only	No surgery: click here for out-of-hours treatment options
Sunday and Bank Holidays	Closed	No surgery: click here for out-of-hours treatment options
	Opening Times	Morning	Afternoon and Early Evening

Outside of our core hours (which are 8:00am to 6:30pm weekdays) patients with urgent medical problems should click here for out-of-hours treatment options.