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Lister House  Staple Tye  Harlow  Essex  CM18 7LU     Tel. 0844 576 9010 (7 lines)   01279 437 658 (1 line) banner_end
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Making Appointments

Appointments can be made by dialling 0844 576 9010 (7 lines) and selecting option 2 (if you don't have a tone-dial phone just wait, your call will be answered); or dial 01279 437 658 (1 line). The appointments desk is open from 8:00am although we prefer non-urgent calls from 8:30am; it stays open until 6:30pm. The appointments desk is constantly manned by at least one receptionist. Obviously, at certain times of the day, especially first thing in the morning, the lines are extremely busy. The telephone calls are automatically stacked up and answered in rotation. Please be patient when ringing in to the surgery, especially if your call is not answered immediately. If the telephone has the ringing tone, you can be sure that you are connected and will be answered in turn.

Some appointments with your usual GP are available to book online using SystmOnline. Click here for details or click here to log-in.

 

Click here for details of the new appointments system to be introduced from 1st April 2014.

Depending on whether you wish to see a doctor, the nurse practitioner, the practice nurse or another member of the primary health team, your call, when answered, will be at the appropriate extension where your appointment will be made. If your telephone call is not urgent, please try to call at a less busy period later in the day to relieve the pressure on the telephone receptionists. At this surgery we prefer patients to see their own doctor for continuity of care although this is not always possible.

Urgent appointments may have to see whichever doctor is working as "duty" on that day.

N.B. Blood test or X-ray results are NOT given out over the telephone, nor are repeat prescription requests taken that way. To order a repeat prescription click here.


Cancelling an Appointment

If you need to cancel an appointment you can now text your appointment details (i.e. your name and date-of-birth, name of clinician, date and time of appointment) to 07931 735 435 and your appointment will be cancelled for you.

Please note: this number is for SMS text message cancellation of appointments ONLY. No confirmation will be sent. Please try to give at least 2 hours notice so that we can rebook the appointment.

Appointments can be cancelled online using using SystmOnline. Click here for details or click here to log-in.


Surgery Opening Hours

Lister Medical Centre is open as follows:

  • Monday to Friday
    8:00am to 6:30pm

  • CLOSED Monday
    1:00pm to 2:00pm
 

Appointment Times

Appointments are usually scheduled for the following times but are subject to change without notice:

  • Monday to Friday
    8:10am to 11:50am and
    1:30pm to 6:20pm

Outside of our core hours (which are 8:00am to 6:30pm Monday to Friday) patients with urgent medical problems should click here for out-of-hours treatment options.


Doctors' Surgery Days

Depending on circumstances (such as holidays, training and sickness) the doctors at Lister Medical Centre usually work the following days:

  Opening Times Morning Afternoon and Early Evening
Saturday, Sunday and Bank Holidays CLOSED: click here for out-of-hours treatment options
Monday
except Bank Holidays
8:00am to 1:00pm, 2:00pm to 6:30pm Dr's Ogbonnaya, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Durairatnam Dr's Roberts, Mistry, Ogbonnaya, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Durairatnam
Tuesday 8:00am to 6:30pm Dr's Ogbonnaya, Kreiss, Tully, Selvarajah, Durairatnam Dr's Ogbonnaya, Kreiss, Tully, Selvarajah, Durairatnam
Wednesday 8:00am to 6:30pm Dr's Mistry, Fernandes, Tully, Sattar, Durairatnam Dr's Roberts, Mistry, Fernandes, Tully, Sattar, Durairatnam
Thursday 8:00am to 6:30pm Dr's Roberts, Ogbonnaya, Kreiss, Fernandes, Selvarajah Dr's Mistry, Ogbonnaya, Kreiss, Fernandes, Selvarajah
Friday
except Bank Holidays
8:00am to 6:30pm Dr's Roberts, Mistry, Ogbonnaya, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Durairatnam Dr's Ogbonnaya, Kreiss, Fernandes, Tully, Sattar, Selvarajah, Durairatnam
  Opening Times Morning Afternoon and Early Evening

Outside of our core hours (which are 8:00am to 6:30pm Monday to Friday) patients with urgent medical problems should click here for out-of-hours treatment options.