Friend's Meetings
Friends of Lister House Medical Centre. An active patient support group established in 1993.
Please note that all meetings are now on Wednesdays at 12.15 for 12.30 start at St James Church, Perry Road. Please put these dates in your diary:
Wednesday October 8th, Wednesday January 14th 2009, Wednesday May 20th 2009 (AGM).
Provisional Agenda for Next Meeting 
Wednesday October 8th 2008 - 12.15 for 12.30 start. St. James Church, Perry Road.
Because of key people being on holiday at this time, it is not possible to give an itemised agenda but this will be available at the meeting.
However we are able to say that in addition to our standard business, talks and discussion will be included on the following subjects.
- The latest information on the proposed rebuild of Lister House.
- The "18 weeks Pathway Plan" for patients requiring hospital treatment.
- The launch of the new "Patients Participation Panel" for Harlow.
- The opportunity of joining "LINK" an organisation which is open to Community groups and individuals, with the aim of improving local
services.
- It is hoped that Jenny Minihane will be with us to talk about "Nursing Modernisation" and the latest news about Sydenham House.
Looking forward to your company and contribution,
Terri Long. Secretary
Minutes of General Meeting, Wednesday 16th July 2008 
In Attendance: T.Long C.Lockwood B.Foster K.Lushington G.White J.Cook B.Cooper K.Dixon A.Harrison T.May(LH) D.Parnham J.Parnham L.Merrel
C.Blackburn M.Heinecke J.Wilson P.Feldman M.Collier P.Dawes(LH) S.Batho G.Jackson(LH) L.Swallow R.Collier Dr.Fernandes J.Pulman J.Mazarelo(PCT)
1. Welcome
Ken Dixon welcomed all those present and thanked them for attending the meeting. Ken extended a special welcome to Jenny Mazarelo, Head of Primary
Care Commissioning. Ken also thanked Mr and Mrs Collier for their kindness in allowing the group to hold its meetings in the church. It is very kind
of them to help us and no charges are made. We are all most grateful.
2. Apologies
Apologies were received from: Dr.Rajani, Dr.Mistry, L.Swonnell, S.Smith, R.Coulson, A.Coulson, J.Lushington, Dr.Portelly.
3. Report from Brian Cooper
Brian spoke about the raffle planned for the flu jab day. In order for it to go ahead Brian is looking for items suitable for the raffle and nearer
the time willing volunteers to sell tickets. Brian has received further donations from Stan Batho, we thank him for his hardworking efforts and the
enormous amounts he has raised which will benefit the surgery. Stan asked for details of any group, which would welcome his talents. He is willing
to travel to the outlying areas of Harlow, Stan plays for three hours and each session costs only £50. Lillian said he had played for her pensioner
group and the feedback was fantastic. Stan also asked Jenny Mazarelo if she was able to help with the issue of VAT on purchases.
4. Update on Medical Centre Matters
The practice still requires a full time nurse, other than that they are fully staffed. Redecoration plans will go ahead due to the length of time
before the new build will be available.
Retinal screening for diabetes sufferers will now be carried out at Keats House. Breast screening for 50-70 year olds will take place at the Latton
Bush Centre.
Jenny Mazarelo spoke to the group, firstly about the rebuild; outline planning permission has been put in, though it is uncertain when these plans
will go before the planning committee. A.Harrison asked if the Friends would be consulted before final plans would be submitted. Jenny assured the
group that this would be the case.
Polyclinics - the provision of primary care in Harlow is very good so the PCT has decided to site a polyclinic in Loughton where there is more
need.
Pandemic Flu - planning is ongoing from the PCT and the practice; there is the possibility of engaging with local communities to find ways to help
patients attend the anti-viral centre at Latton Bush.
5. Issues from the Friends Group
Ken and Brian mentioned the Patient Participation Group, which has not met for over 12 months. It was a great opportunity for friends of all
practices to meet, swap ideas and views. Jenny said she was keen to re-establish the group and would look into it.
Lillian Merrell and Lillian Swallow expressed their concerns over the new telephone system and the costs. Tracy confirmed that no money is made by
the surgery and all profits go into paying for the system, in a recent survey the surgery had received a 95% satisfaction rating for telephone
access.
At the AGM a sub-committee had been chosen to be involved with discussions on the planned rebuild. Friends will be kept informed of any meetings.
6. Suggestions for Speakers at Future Meetings.
Jenny Minihane – Director of nursing and modernisation will attend the meeting on October 8th.
A.Harrison suggested an update about the policy on dealing with TB.
Lillian Swallow suggested a talk on privately supplementing your own medications and the implications.
Lillian Merrell suggested general medical talks such as diabetes and heart problems as these had always proved popular in the past.
7. Any Other Business
Barbara Foster had been to the Civic Centre to see the plans for the rebuild, the centre will have its own road access and pedestrians would use the
current underpass, which will be undergoing refurbishment.
Mr and Mrs Collier said they would be happy to run a quiz at the church to raise funds for the practice.
Stan asked Tracy which items the surgery were looking to buy with the funds, Tracy explained that any items bought would have to go with the
surgery when it moved and that it might be better to save the money for when the practice was in its new home. Tracy will speak to the partners at
the August meeting.
The Friend’s newsletter is now only produced when something very special happens. The Friend’s news can be found on the Lister House web site,
and from this meeting, the minutes of our meetings will also be posted on the web site.
Minutes for this meeting would be posted with agenda of next meeting to cut down on postage costs.
8. Date of Next Meeting
The next meeting will be held on October 8th 2008 at 12.30 in St. James Church Hall.
Minutes of AGM, Wednesday 21st May 2008 
Prior to the meeting Liz McGranahan updated members on the rebuild: it will go ahead and should be operational by May 2010. Liz asked if a
subcommittee of members could be formed to be involved in detailed planning meetings.
Dr Rajani spoke about the extended opening hours, as yet no agreement with the PCT has been reached. Additional hours would be welcome at the
beginning and the end of the day, however these would not be an emergency service, booked appointments only.
In Attendance: V.Brooke J.Smith K.Dixon T.Long B.Cooper M.Remfiy E.Brown B.Foster T.May M.Collyer J.Wilson C.Lockwood Dr.Rajani S.Smith
S.Batho D.Harenburg
1. Welcome
Ken Dixon welcomed all those in attendance
2. Apologies
Apologies were received from: K.Osullivan, L.Merrell, L.Swallow, J.Pulharn, Mr.Collyer, J.Redman, J.Lushington, J.Pugh, Mr and Mrs Coulson, Mr and
Mrs Pamham.
3. Minutes of Previous Meeting
The minutes of the previous AGM held on 22nd May 2007 were agreed as a true representation.
4. Matters arising
There were no matters arising.
5. Chairman's Report
Ken reported that it had been a good year with good attendances at the meetings. Support from the Lister House staff, Gp’s, PCT and speakers had
been wonderful. This helps the group to feel part of the decision making process. The planned rebuild gives an added incentive. Ken thanked all for
their attendance, support and fundraising.
6. Treasurer's Report
The current balance of the account is £2596.24. The ear syringes requested by the surgery have been purchased however we did pay the VAT, it is
hoped that in future we will be able to find a way to purchase equipment without paying the VAT. A special mention must go to Stan Batho, who
throughout the year has donated an amazing £2281.67 from his performances. If you know of a group who would be interested in having Stan play at
one of their social evenings please get in touch. Help Stan to get jobs so that he may raise more fhnds for the surgery. Well done Stan,
Congratulations.
7. Secretary's Report
Terri Thanked the Lister house staff for letting her use the photocopier and for the support they all give. Terri also thanked Barbara and Christine
for their help with the food at the meetings, it would not be possible without their kind help. Regarding the rising cost of postage Terri suggested
that previous minutes and agendas were posted as one, this was agreed by all. Dr Rajani said that the Friend's minutes could be posted on the
website.
8. Practice Manager's Report
The surgery is fully staffed in admin. One nurse short, advertising is in place but there has been little interest; a locum is standing in. Marylyn
spoke about the advanced medication prescriptions, these are available for those persons whose medication is well controlled. Medicines are then
ordered direct from the pharmacist. GPs will pick up on suitability at medication review.
9. Election of Officers
As there had been no nominations the current officers were elected en masse. This was proposed by Barbara Foster and seconded by Shelia
Smith.
10. Dates of Meetings for 2008/2009
It was agreed that lunchtime meetings were preferable for most people and seemed to attract more members. Therefore the meetings for the forthcoming
year will all be held at lunchtime.
- Wednesday 16th July 2008
- Wednesday 8th October 2008
- Wednesday 14th January 2009
- Wednesday 20th May 2009
11. Close of Meeting
The meeting closed at 20.35.
After the meeting Ken asked who would be interested in sitting on the sub-committee to attend meetings regarding the rebuild and report back to the
group. The sub-committee will comprise of Ken Dixon (Chairman) B.Cooper S.Smith
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