Obtaining Benefits Advice
Advice Centre
2 East Gate, Harlow Essex, CM20 1ND
Telephone: 01279 446622
Monday to Friday 10am-3.30pm, Third Saturday each month 10am-1pm. Out-of-hours home visits to house bound people can
be arranged.
Harlow Benefits Agency
Telephone: 01279 693000
Welfare Rights Service Advice Centre
2 East Gate, Harlow
Telephone: 01279 446144 (by appointment)
Citizens Advice Bureau
Rooms 1 and 2, Harlow Advice Centre, 2 East Gate, Harlow, Essex
Telephone: 01279 424400
Mon. Tues, Wed. and Friday-10.30am-12.30pm (drop in); 1.30-4pm (by appointment); 10am-noon and 2pm-4pm (telephone).
Legal advice 5.30-7pm Monday by appointment only.
Advice on:
Civil Rights, Human Rights; Sex or race discrimination; How to use an Ombudsman.
Benefits Working families tax credit; Disabled persons tax credit; Income support; Job seekers' allowance;
Council tax and housing benefits; National insurance contributions and benefits; Maternity, child, sickness and
disabilities benefits; Benefits for the over 60's; Bereavements benefits; Low income support and social fund.
Communication TV licenses; Data protection law; Royal Mail code of practice.
Housing Finding accommodation; Tenancy agreements; Disrepair in rented accommodation;
neighbour dispute.
Health Services available; Patients rights; NHS complaints; help and support with health costs.
Family Children in need; Children in care; Birth certificates; Domestic violence; Child support for parents
living apart.
Employment Self employment; Government employment scheme; Employee rights; Maternity rights; Dismissal and
benefits; Redundancy.
Education Schools option; Education Advice; Adult education advice.
Consumer affairs Credit and debit; licenses; Buying and selling second hand cars; Pensions.
Tax Income tax and rates; Allowances; Tax exemption; Child tax credit; Tax relief; Self-assessment; PAYE;
Rebates; Council Tax.
CAB website http://www.adviceguide.org.uk/
Rainbow Services
Are you on benefits or a low income and need furniture, electrical items or clothing?
Prentice Place, Red Lion Lane, Potter Street, Harlow, CM17 9BL.
Telephone 01279 308151 Tuesday-Friday 9am-2pm for an appointment.
Help the Aged
207-221 Pentonville Road, London N1 9UZ
Telephone: (Seniorline) 0808 800 6565
Free telephone advice or leaflets on:
Finance Income support; Housing benefit; Council tax benefit; Attendance Allowance and other disability
benefits; Tax and the over 60's; Pensions; Budgeting and money management.
Housing Living alone; Keeping out the cold; Residential care; Safety and security at home; Fire.
Health Better hearing; Better sight; Fight the 'flu; Healthy bones; Keeping mobile; Incontinence;
Bereavement; Healthy eating;
Young People's Information Centre
Occasio House, Playhouse Square Harlow
Telephone 01279 446815
Opening Hours - Monday: Noon-2pm; Tuesday: Noon-6pm; Wednesday: Noon-2pm and 4pm-7pm; Thursday: Noon-2pm; Friday:
2pm-5pm; Saturday: Noon-4pm.
Benefits guidance (plus advice on housing, writing a C.V. finding work, sexual health, free contraception,
pregnancy testing, counselling and support, careers information and welfare rights). For the 13-25 year olds.
Warm Up-Grants Helpline
Free insulation for those on benefits
Telephone: 0800 952 1555
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