Please note that our repeat prescribing service is for those patients currently registered at the Lister Medical Centre. Only those items listed on your white re-order form are regarded as "repeat items"; you must see a doctor to obtain any item not listed there.
Your prescription will usually be ready two full working days after the receipt of your request.
It is YOUR responsibility to ensure that you order in good time before you run out of supplies; especially near a Bank Holiday as the pharmacies may be closed.
Certain medications cannot be ordered this way:
The surgery will be closed from 6:30pm Thursday 24th December 2015 for the Christmas Bank Holidays. We will be reopening the doors at 8am on Tuesday 29th December 2015.
The surgery will also be closed from 6:30pm Thursday 31st December 2015 for the New Year Bank Holiday. We will be reopening the doors at 8am on Monday 4th January 2016.
If you require your next repeat prescription before the Bank Holidays then please ensure that we have your request before 18:30 on Friday 18th December for collection after 5:30pm on Wednesday 23rd. Remember that your usual pharmacy may also be closed during the holiday period.
Christmas opening times during the Christmas period for pharmacies and other local health services may be found by clicking here.
In the event of a medical emergency during these times of closure please telephone NHS111 by dialling 111.
Lister Medical Centre is usually open Monday to Friday 8:00am to 6:30pm (closed Mondays 1:00pm to 2:00pm)
Flu vaccinations are now available by appointment. Please telephone 01279 639 791 and select the appointments option. Then just ask the telephonist for a flu jab appointment.
To qualify you must be registered at the Lister Medical Centre AND be in one of the risk groups listed on our seasonal influenza page.
Repeat Prescriptions by Secure On-line Service
Repeat Prescriptions by Telephone
The surgery does not accept repeat prescription requests over the telephone. The surgery is extremely busy at all times and to accept requests in this way would "block" the switchboard.
Repeat Prescriptions by Fax
Please ensure that your request is legible and includes your name; address; date of birth; and a contact phone number just in case we can't read your request. The surgery's fax number is 01279 215 909.
Ordering Repeat Prescriptions in Person
To order a repeat prescription in person, simply bring the repeat prescription order form to Lister Medical Centre and put it in the "Post Box" in the foyer. If the prescription is brought in by midday, we endeavour to generate the prescription within 48 hours and usually that evening (after 5:30pm). However, a same day prescription cannot be guaranteed, especially if your own doctor is off that day or on holiday or at a time when the surgery is busy. If the surgery is closed put your request in the post box adjacent to the main entrance.
If you do not have a repeat prescription order form but believe you are entitled or need a repeat prescription, please complete a pink order form found on the counter or by asking a receptionist. Under, these circumstances, the request will be passed on to the doctor who will decide if the prescription in needed. If so, it will be issued within 72 hours. Alternatively, the patient will be invited to see the doctor in surgery to discuss the request. Obviously, it is incumbent on you to ensure you have enough medication to last until you can expect to receive your new supplies.
Repeat Prescriptions by Post
Patients who have a repeat prescription card can order their repeat medication, as required, by post. Patients are expected to send their request to the surgery along with a stamped self-address envelope.
Prescriptions are generated the day the request is received (morning post only). We try to post the the prescription back to the sender that night where possible. Obviously this method of requesting a repeat prescription is slow and depends on Royal Mail. It is incumbent on patients to ensure they have sufficient medication until the repeat is likely to be returned.
Click here for the Department of Health's web-page dealing with prescription charges, exemptions and help with NHS costs.