Supporting Staff

Practice Manager
Tracy May
Tracy became the manager at Lister Medical Centre in 2000, replacing David Tregunno. Before joining
this surgery, Tracy was the practice manager at Sydenham House. Prior to that Tracy worked at here at Lister House, so
it was a pleasure to get her to rejoin us again. Full of ideas, Tracy will no doubt bring her experience to improve
the service and practice at the surgery.

Deputy Practice Manager
Mel Ansell
Mel joined the Practice in 2013 having previously worked for Harlow Walk-in Centre/Urgent Care Centre.
She has experience working within the public sector including Patient Participation Involvement (PPI) and Patient
Steering Wheel groups. In her new role Mel works closely with the Practice Manager ensuring the smooth running of the
practice.

Finance Lead
Gill Jackson
Gill joined the Practice in 2007 having worked for the Harlow Primary Care Trust before it was absorbed
into the West Essex PCT. She is now responsible for managing finance and salaries.
Medical Secretaries
You should telephone the relevant secretary if you have a problem with such things as a repeat prescription query,
hospital appointment problem, certificate, private medical request or hospital transport request.
All secretaries will deal with prescription queries but it would be preferable to contact the secretary of your
doctor, if possible.
The secretaries are only here 08:30-13:00 and 14:00-17:00 Monday to Friday.

Lesley can be contacted by phoning 0844 576 9010 and selecting option 4 then
option 1.
She works for Dr's Kreiss, Portelly, Fernandes, Selvarajah, Ezepue and Onwurah.

Anita can be contacted by phoning 0844 576 9010 and selecting option 4 then
option 2.
She works for Dr's Roberts, Sattar, Durairatnam, Egleton, Shahid and Bogunjoko.

Yvonne can be contacted by phoning 0844 576 9010 and selecting option 4 then
option 3.
She works for Dr's Mistry, Ogbonnaya, Tully, Ojedokun and Tharma.
Reception
Office Staff
I.T. Lead

David |
Registrations

Ellen |
Repeat Prescriptions

Marilyn |
Repeat Prescriptions

Lorraine |
Repeat Prescriptions

Becky |
Insurance Reports

Vivien |
Typist

Sue |
Typist

Teresa |
Recalls

Shelley |
Administration

Emily |
Registrations

Vanda |
Administration

Tracy |
|