We are asking all patients to register for our online service, DoctorLink. If you need an appointment or a fit note, please use DoctorLink to contact us wherever possible.
Registration is simple and only takes a few minutes. REGISTER HERE or by downloading the app on your mobile device via Google Play or the App Store.
DoctorLink is designed by doctors to ensure you can safely assess your symptoms at any time. It provides advice and allows you to access services provided by your practice without waiting on the phone.
- Check your symptoms
Answer a series of relevant questions based on your symptoms and concerns.
- Get guidance to the right care
DoctorLink will advise on how to best manage your symptoms or seek the right healthcare service to suit your needs.
- Book an appointment with your GP (or other clinician at your practice)
If advised, you may be able to book an appointment directly within the recommended timeframe. Where appropriate the information you provided in step 1 will help the clinical team member to care for you.
You must be 16 years old to register but you can use the symptom checker on behalf of your child (age 3 or above) or for people within your care who are registered at the same practice.
You can still contact the surgery in the normal ways if you do not have access to a computer or mobile phone.
The NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use SystmOnline you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Our on-line services are supplied by TPP SystmOnline. You may cancel an appointment, book an appointment with your usual GP, request your repeat prescription, or view a summary of your medical record.
If you would like to use any of these on-line services at the Lister Medical Centre, please step into reception with the following:
- Photographic ID i.e. Passport, photo Driving Licence, Bus Pass
- Two items of written ID (NOT a utility bill) including confirmation of your date of birth
This ID requirement is to ensure that your personal data is protected.
Once you have obtained your username and initial password click here to find the SystmOnline login page. The login page also has links to apps for mobile devices.
Your initial password can take up to one hour to become active and will expire after 2 weeks; you will have to change your password the first time you login.
Please ensure that you also go to the "Change Contact Details" page and enter your email address. You will then subsequently receive an email asking you to verify this address. Once you have verified your email address you will then be able to reset your password (from the login page) without having to bring your ID back to the surgery. Please note that an email address can only be used for one SystmOnline account, you cannot share an email address.