Well I have to say, I was losing faith with the new portal – but this last couple of weeks I have managed to get face to face appointments, so thank you. I know you have it hard trying to please everyone but honestly you are stars.
27th March 2025
A big thank you to the admin ladies for sorting out my prescription error ( my fault). Get really speedy responses. Much appreciated always.
27th March 2025
[Secretary’s name] has superb communication skills and above and beyond attributes. In this day and age we are so quick to criticise, but she is just a credit to herself as a person and also a credit to Lister House Medical Practice. Her professionalism, mixed with compassion , sympathy and empathy is second to none, and a very difficult skill to have. She appraises and helps us as often as she can and its apparent how much she cares not just for our mum but everyone she comes into contact with professionally and clinically. Also thank you to the Doctor who looks after our mother who also always goes above and beyond for our mum too.
10th January 2025
I was unwell with chest infection and the medical staff were brilliant… and I had a bad rash on antibiotics and upset stomach on antibiotics… the staff have helped so I can have time to fully recover.
7th June 2024
Today I had an appointment with the doctor, what amazing man! He made me feel heard and listened to me. I’ve honestly never come across such a compassionate and understanding doctor! I know doctors get a lot of bad press, I cannot praise Dr Ismail enough! This one definitely deserves acknowledgment. I’ve left feeling better than I was.
7th June 2024
A Patient wanted to pass on positive feedback about the surgery: Patient came to register today because he had felt unwell and asked if he could see a Dr as he was worried. He got registered on the day, managed to book an appointment on the day and got to be seen on the day and he wanted to say a Big Thank you to Lister House and well done.
23rd November 2023
During my appointment today the Diabetes Practice Nurse was so kind and supportive. She was able to help with a new plan to help me. She gave me time and listened and helped me understand what I needed to do. I was feeling very low but afterwards felt much better. She is a real asset to the practice.
28th April 2023
I would just like to say a big thank you for the speedy response. Having bloods taken AM and results by text early PM. Amazing. Such a good way to get peace of mind.
18th April 2023
Very helpful review with HC assistant.
18th April 2023
Information on diet given as borderline diabetic.
Very approachable and I felt I was being
listened to on all issues.
It’s a busy practice, so it’s sometimes difficult to obtain an appointment for routine matters. However, I have found the service to be very good, with very helpful, diligent and competent Doctors.
29th March 2023
Informative information session spending quality time explaining my health issues and adapting lifestyle to maintain a healthy life now and in the future.
28th March 2023