Unit 1, Lister House Health Centre,
Abercrombie Way, Harlow,
Essex, CM18 6YJ

CQC Inspection Report

You may be aware we recently had a Care Quality Commission (CQC) inspection. The report from the inspection was published on Thursday 23rd June, in which the practice was rated as ‘inadequate’.

We acknowledge the findings of the inspection and accept the recommendations made for improvement.  We are working closely with the CQC, Clinical Commissioning Group (CCG) and other agencies to address the areas highlighted in the report.

If you would like more information about the inspection and the report with the recommendations please see Lister Medical Centre Care Quality Commission Inspection Report.

We want to reassure you that we are working hard to improve our services and the care we provide you. Your ideas and feedback will help us do this. We would like to invite you to be part of Friends of Lister, which is our patient participation group.  This group plays a vital role in working closely with us to understand what is most important to our patients and help us find a way to address questions and suggestions.

If you would like more information about Friends of Lister or would like to join the group, please email contact.lister@remove-this.nhs.net

Thank you for your patience and understanding,

Partners and Management, Lister Medical Centre.