Aims and objectives
We strive:
- To provide exemplary clinical care
- To show our patients courtesy and respect at all times irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem
- To involve our patients, advocates and families where appropriate in decisions relating to their health and treatment
- To offer opportunistic health screening, to educate and promote healthy living
- To refer patients with their consent to other health agencies who will ensure that all their health needs are addressed
- To encourage our patients to get involved in the practice through surveys and the Patient Participation Group (Friends of Lister), and involve patients in changes to procedures and to comment on their care
- To offer services to vulnerable patients especially the homeless
- To ensure that all members of the team have the right skills and appropriate up to date training to carry out their duties competently. Especially in safeguarding to ensure that vulnerable patients are protected.