Repeat Prescriptions

Non-urgent advice:
5 Ways to Order Repeat Prescriptions

NHS App
Tap “Prescriptions” and choose the medicines you need.

Online Services
Use SystmOnline to order your medicine.
You’ll need to register first if you haven’t already.

Email
Email repeat prescription request to contact.lister@nhs.net

In Person
Put your repeat order form in the post box in our foyer. If you don’t have a form, please speak with our reception team.

Post
Send your request with a stamped, self-addressed envelope. Note: It may take longer because of postal delays, so order early.

Non-urgent advice: Please Note

We do not take prescription requests over the phone.
Our phone lines are very busy, and taking requests this way would block calls for urgent help.

SystmOnline

Login to Online Services
Register for Online Services
If you’re a patient at Lister Medical Centre, you can order repeat prescriptions for medicines you take regularly.
Only the medicines listed on your white reorder form can be ordered this way. If you need something else, you’ll need to see a doctor.
It usually takes 2 full working days after we get your request.
Your pharmacy might take longer to prepare your medicine.
Make sure you order before you run out, especially near bank holidays when pharmacies may be closed.
All prescriptions will be sent to your nominated pharmacy. If you don’t have one, it will go to the NHS Spine and you can collect it from any local chemist.

Please allow 3 to 5 working days for your nominated pharmacy to prepare your prescription. If you need it urgently, contact your pharmacy directly.

Note: Some prescriptions must be printed and taken to the pharmacy in person. You’ll always be informed if this applies to yours.
If you’re going away or there’s a bank holiday, please order your repeat prescriptions early.
We still need 3 working days to get your prescription ready, check it, and have it signed by a doctor.
This helps make sure you don’t run out of your medicine while you’re away or when the surgery and pharmacies are closed.
– Warfarin. We need to see your hospital INR anticoagulant booklet
– Diazepam and related preparations
– Hormone Replacement Therapy (HRT)
– The Contraceptive Pill
– Medication where the number of renewals has expired
– Medication that has not been requested for a long time
– Medication not on your repeat prescription order form
Paying for Prescriptions
In England, most people pay a set price for each NHS prescription. This is called a prescription charge.
Some people don’t have to pay — like children, older adults, or people with certain health conditions.

Save Money with a Prescription Prepayment Certificate (PPC)
If you need lots of medicine, a Prescription Prepayment Certificate (PPC) can help you save money.
– You pay once for the PPC
– Then you don’t have to pay each time you get a prescription
– It’s like a season ticket for your medicine!

Prescription charges and Prescription Prepayment Certificates (PPC).
Prescription charges and who does not need to pay.