Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.


If you have injured yourself, for example with a severe cut or suspected broken bone or fracture or in in the event of poisoning or overdose, you should attend Accident and Emergency (A&E) Telephone 01279 444455

Urgent Problems

If you have an urgent medical problem you can:

Submit an Online Request

Use our new online system to request an urgent appointment. Your request will be triaged by a GP, who will then decide the best course of action for your situation. Click here to submit your request.

Telephone the Surgery

Telephone 01279 639 791 during our surgery opening times.
If you ask to be seen as an urgent on the day appointment, the receptionist will ask you for a brief history of what the emergency is that you are attending for.
Urgent appointments are to discuss one problem only, and we are unable to guarantee that you will be able to see the clinician of your choice. If attending for an emergency appointment, the surgery may not be able to offer you an alternative GP or clinician on the day.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 years and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999